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Xperia Companion Downloaded But Does Not Open

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Xperia Companion Downloaded But Does Not Open

Сообщение breckjensen » Чт ноя 23, 2017 12:19 am

Hi,

I called Sony who have suggested backing up the data before trying a software repair (although my network provider is not convinced it is a software issue and more a hardware issue with the screen sensor) but after downloading Companion, when I try and run the application nothing happens at all. I've tried opening as an admin, opening it through the run function, I've tried deleting it and re-installing it but for some reason it does not want to open. I'm hoping to get the phone looked at today about the screen sensor but still want to back the phone up first as have photos on it that I really do not want to lose, so does anyone have any suggestions about why Companion is not loading after download and how to fix this?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References
https://talk.sonymobile.com/t5/PC-Mac-S ... -p/1258227



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